Thank you for choosing our bedding. To ensure that you have a good experience during the purchase and use process, please read the following terms of question carefully. The information we provide is intended to solve common problems you may encounter.
Product Quality
We are committed to providing high-quality bedding, and all products have undergone strict quality inspections. If you find any quality problems during use, please contact us in time and we will provide you with a solution.
Product Care
In order to extend the life of bedding, we recommend that you follow the washing and care instructions on the product. Bedding made of different materials may require different washing and care methods.
Size Issues
When purchasing bedding, please carefully check the required size and match it with your mattress size. Our product page provides detailed size information to ensure that the product you choose is suitable for your bed.
Order Changes
Once the order is confirmed, we will process it as soon as possible. If you need to change the content of the order, please contact us as soon as possible, depending on the order processing status.
Shipping and Delivery
We will try our best to ensure timely delivery, but there may be delays due to uncontrollable factors (such as weather, logistics, etc.). If you do not receive the goods within the estimated delivery time, please contact us in time.
After-sales service
If you encounter any problems during use, whether it is questions about the product or usage instructions, please feel free to contact our customer service team and we will be happy to provide you with support.
Privacy and data protection
We value the privacy and data security of our customers. All personal information is only used to process orders and provide services, and will not be disclosed or sold to third parties.
We thank you for your attention and support, and look forward to providing you with quality products and services! If you have any questions, please feel free to contact us.