Thank you for choosing our bedding. To ensure that you can receive your purchase smoothly, please read the following shipping information carefully.
Shipping method
The estimated delivery time is 5 working days after the order is confirmed.
We use a variety of reliable shipping methods to ensure that your order is delivered safely and promptly. The specific shipping method will be selected according to the weight, volume and destination of the order.
Shipping cost
The shipping cost depends on the total amount of your order, the shipping address and the selected shipping method. You will be able to view the specific shipping cost on the checkout page.
Order processing
Once the order is confirmed, it will usually be shipped within 3 working days.
Once your order is confirmed and processed, we will arrange the shipment as soon as possible. You will receive a confirmation email after the package is shipped, which contains relevant tracking information.
Tracking information
After all orders are shipped, we will provide a tracking link, through which you can check the delivery status in real time so that you can know the location of your package at any time.
Receiving notes
Please make sure to provide the correct delivery address and contact number when placing an order to avoid sending the wrong package. If you find any damage or abnormality when receiving the package, please contact us immediately.
Failed to deliver
If the package is not delivered successfully due to incorrect recipient information, failure to contact the recipient, etc., we will contact you to confirm the arrangement of re-delivery or refund after returning it to our warehouse.
Return Shipping
If you need to return the product, you are responsible for the return shipping cost of the original order, unless the return is due to quality problems or wrong shipment. For detailed procedures for returns, please refer to our Return Policy.
Customer Support
If you have any questions about shipping information or need further assistance, please feel free to contact our customer service team, we will be happy to help you.
Thank you for your trust in our products, we look forward to providing you with quality bedding and services!